Privacy policy

Introduction
Welcome to Cat in the Sack ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Shopify website, [Cat in the Sack](https://www.catinthesack.com) (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information." See the list below for more information about what Personal Information we collect and why.

- **Device Information**: We collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
- **Purpose**: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- **Source**: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

- **Order Information**: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
- **Purpose**: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- **Source**: Collected from you.

- **Customer Support Information**: When you contact us for support, we may collect additional information to assist with your inquiry.
- **Purpose**: To provide customer support and handle your inquiries.
- **Source**: Collected from you.

How We Use Your Information

We use the Personal Information we collect from you for a variety of business purposes, including:

- To fulfill your orders and provide you with our services.
- To process your payments and prevent transactional fraud.
- To communicate with you, including responding to your inquiries and sending order confirmations.
- To provide you with information or advertising relating to our products or services, in accordance with your preferences.
- To improve and optimize our Site by analyzing how our customers browse and interact with it.
- To comply with applicable laws and regulations.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

- **Shopify**: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information [here](https://www.shopify.com/legal/privacy).
- **Service Providers**: We may share your Personal Information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners.
- **Compliance with Laws**: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at [http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).

You can opt-out of targeted advertising by:
- **Facebook**: [https://www.facebook.com/settings/?tab=ads](https://www.facebook.com/settings/?tab=ads)
- **Google**: [https://www.google.com/settings/ads/anonymous](https://www.google.com/settings/ads/anonymous)
- **Bing**: [https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at [http://optout.aboutads.info/](http://optout.aboutads.info/).

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain rights regarding your Personal Information, including the right to access, correct, update, or request deletion of your Personal Information. If you would like to exercise any of these rights, please contact us through the contact information below.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [privacy@catinthesack.com] or by mail using the details provided below:

Cat in the Sack

By using our Site, you consent to our Privacy Policy. Thank you for visiting Cat in the Sack!